Privacy Policy /
Barrowland Ballet Privacy Policy- Effective 1st April 2020
We are committed to protecting your personal information and being transparent about what information we hold about you and how we will use it. We will always take all reasonable steps to make sure your information is safe and used in accordance with all applicable laws concerning the protection of personal information.
This privacy policy is designed to give you a clear explanation about what, how and why we collect and use personal information when you visit our website and/or use our services. ‘Personal information’ is information, or a combination of pieces of information, that could reasonably allow you to be identified.
If you have any questions please contact nicola@barrowlandballet.wpcomstaging.com or write to us at Barrowland Ballet, 16 Royal Crescent, Finnieston, Glasgow, G3 7SL
1. WHO WE ARE
Barrowland Ballet is a company limited by guarantee with charity status and is funded by Creative Scotland as well as various trusts, foundations and individual donors. Our charity number in Scotland is SC040984 and we are also registered as a company in Scotland under number SC344711. Our website address is: https://barrowlandballet.co.uk
2. INFORMATION WE COLLECT
We collect information every time you interact with us. The type and quantity of information we collect and how we use it depends on why you are providing it.
INFORMATION YOU PROVIDE TO US:
WEBSITE: When you sign up to our mailing list on our website we will collect and store the personal information you provide such as your name, email address and phone number.
SERVICES: When using our services, you provide us with personal information including your name, email address, date of birth, telephone number as well as any other personal information you disclose in connection with the delivery of that service.
Please note that sometimes we will require you to provide additional personal information, and sometimes sensitive personal information. For example, when signing up to our participatory projects we will collect medical information and emergency contact details to safeguard participants’ well-being when taking part in an activity with us, assist them and alert a family member/guardian in the case of an emergency. This information is only made available to members of staff who have a legitimate need to view and process this information.
INFORMATION WE COLLECT AUTOMATICALLY:
WEBSITE: When you browse our website we collect information via cookies which may save to users’ computers. For more information read about our Cookies section below.
2.1 CHILDREN, YOUNG PEOPLE AND VULNERABLE ADULTS
WEBSITE: We care about the safety and privacy of children online and comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 16. The website is not intended to solicit information of any kind from persons under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Information please contact us at Nicola@barrowlandballet.wpcomstaging.com
SERVICES: We are committed to safeguarding children, young people and vulnerable adults and do all we can to ensure that all who participate with Barrowland Ballet are safe and inspired by their experience. An important part of doing this is to protect their privacy. All information collected and stored about anyone under the age of 16 is provided to us by a parent or guardian.
2.2 EVALUATIONS
It is very important to the development of Barrowland Ballet’s programme and to our funders to receive feedback from you on performances and participatory projects. As well as information on our activity or event we collect personal data such as name, age and postcode. When reporting back to funders, this data is anonymised and aggregated to ensure no information can be traced back to any individual.
2.3 FILMING AND PHOTOGRAPHY
For participatory projects and workshops hosted by Barrowland Ballet we will arrange filming or photography; Explicit opt in consent will be obtained from participants at the start of every project.
We sometimes use this footage or images to promote Barrowland Ballet, its events and activities in the following types of materials:
– Event Posters & Flyers
– Digital communications e.g. on our website, Facebook, Twitter and Instagram channels
– Reports and evaluations of specific projects to key funders and supporters
2.4 COOKIES
Cookies are small text files that are automatically placed on your device by the websites that you visit. They are widely used to allow websites to function as well as providing website operators information on how the site is being used and to indicate possible improvements we might make.
We use log files to help us diagnose problems and for administration of our systems. We also use them to audit the geographical make-up of users and how they have arrived at our site i.e. to see the web sites our visitors arrived from.
The information collected is as follows;
-Time and date of your visit
-Files that you have requested
-Your IP (internet protocol) address
-The referrer URL (if provided)
-Your Browser version
To find out more about cookies and how to manage or delete them visit: www.aboutcookies.org.
3. HOW PERSONAL INFORMATION IS USED
We use the information we collect via our website for a range of reasons, including:
- – for the purposes made clear to you at the time you submit your information i.e. to send you our e-newsletter
- – to maintain an accurate mailing list of subscribers
- – to improve our website to ensure that content is presented in the most effective manner for you and for your device
- – to analyse customers use of our website and obtain website analystics
- – as part of our efforts to keep our website safe and secure
We use the information we collect via our services for a range of reasons, including:
- – to set up a customer contact record
- – to provide, operate and maintain the services
- – to manage our customers’ use of the services i.e. respond to enquiries and comments and provide customer service and support
- – for any other purposes about which we notify customers and users
We may process your personal information for our legitimate business interests e.g direct marketing with services, offers, promotions and events we think may be of interest to you. You will always be able to opt-out of such communications at any time.
4. SECURITY OF YOUR PERSONAL INFORMATION
We take all measures to ensure your personal information is stored securely and we do not pass on data to anyone else under any circumstances.
All personal information collected is kept in password protected documents for administration purposes only.
Our online donations are processed by paypal which is DCI compliant. Our online newsletter is powered by Mailchimp who are GDPR compliant. We have signed a Data Agreement with Mailchimp to ensure all information is stored and used correctly. For transparency, people are only able to sign up to the Barrowland Ballet newsletter through our website, facebook and twitter.
5. RETENTION, ACCESS TO, CORRECTION AND REMOVAL OF YOUR PERSONAL INFORMATION
We will hold your personal information on file for as long as is necessary for the relevant activity. You are entitled to access, amend or delete information we hold about you at any time. To do so email nicola@barrowlandballet.wpcomstaging.com If you no longer wish to receive our e-newsletter, follow the unsubscribe link contained within the email.